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Human Resources Operations Manager
2 months ago
An excellent opportunity awaits for a skilled Assistant Director of Human Resources to become a vital part of the HR team at Smyth & Co, a prestigious hotel operation within a leading hospitality organization in the UK.
Key Responsibilities
- Support the Director of Human Resources in providing guidance and advice to department heads on all aspects of Human Resources, including recruitment, performance management, employee relations, payroll, and recognition programs.
- Lead and mentor a team of HR & Recruitment Officers and HR Coordinators, ensuring high-quality service delivery and fostering effective communication and knowledge sharing.
- Stay informed about industry best practices and propose initiatives to enhance the employee experience and lifecycle.
- Collaborate with the Learning & Development Manager to support various career advancement and training initiatives.
- Manage employee relations cases and seek guidance as necessary, ensuring adherence to company policies and best practices.
- Contribute to the strategic development of the HR function in alignment with the hotel’s vision, values, and objectives.
- Actively promote and represent the hotel in external forums, maintaining a valuable professional network and access to the latest HR information and industry practices.
- Assist in maintaining a high standard of service in accordance with LQA standards at all times.
Qualifications
- Exhibit a genuine commitment to the company and hotel, with a focus on delivering quality HR services.
- Possess experience in a similar capacity within the hotel and hospitality sector.
- Demonstrate a comprehensive background across the HR spectrum, with proven expertise in UK employment law.
- Exhibit strong IT and administrative capabilities.
- Maintain impeccable personal presentation, complemented by a warm and approachable demeanor.
- Thrive in a fast-paced environment, dedicated to delivering high-quality work with integrity.
- A minimum of 4 years of experience as an HR manager in a luxury hotel setting.
Experience in a dynamic HR role is essential for this position, with proficiency in MS Office, particularly Excel, being crucial. Previous experience in a luxury hospitality environment is required.
The salary is approximately £65k per annum, inclusive of service and bonus.
This role presents an exciting opportunity for a talented professional seeking a new challenge within a dynamic Human Resources department and a high-performing hotel team recognized for their commitment to exceptional guest service.
