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Facilities Coordinator
2 months ago
We are seeking a highly skilled and experienced Facilities Coordinator - Site Operations Manager to join our team at JLL. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.
Key Responsibilities- Leadership and Team Management: Lead and inspire a team of facilities professionals to deliver exceptional service to our clients.
- Service Delivery: Oversee the delivery of catering, cleaning, housekeeping, mailroom, waste, and portering services to ensure a high-quality experience for our clients.
- Continuous Improvement: Identify opportunities for improvement and implement changes to enhance service delivery and reduce costs.
- Vendor Management: Manage relationships with vendors and service providers to ensure they meet our high standards.
- Client Satisfaction: Ensure that our clients are satisfied with the services we provide and make recommendations for improvement.
- Project Management: Support short and long-term projects for our clients, ensuring that they are delivered on time and within budget.
- Communication: Serve as the primary point of contact for our clients and vendors, ensuring that communication is clear and effective.
- Experience: A minimum of 2 years of experience in facilities management, preferably in a corporate or blue-chip environment.
- Skills: Excellent communication and leadership skills, with the ability to inspire and motivate a team.
- Education: A degree in a relevant field, such as facilities management or a related discipline.
- Managerial Experience: A minimum of 2 years of experience in a managerial role, preferably in a facilities management environment.
- Contract Management: Experience in contract management and measurement, with a strong understanding of service level agreements.
- Change Management: Experience in working in a change management environment, with the ability to adapt to changing circumstances.
We are a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions.
