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Facilities Helpdesk Coordinator

2 months ago

Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

Facilities Helpdesk Role
======================

We are seeking a skilled Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional support to our clients in the facilities management sector.

**Key Responsibilities:**

* Receive and respond to phone calls and emails in a professional manner
* Manage the FM Helpdesk Inbox and schedule reactive and help desk call outs
* Allocate jobs to engineers and support the Office & Contract Managers in the administration and delivery of departmental objectives
* Provide general administration support and attend to queries as needed
* Organize day-to-day work to ensure all key tasks are fulfilled

**Requirements:**

* Help Desk Experience
* Experience in Facilities Management
* General Administration skills
* Knowledge of CAFM systems

**What We Offer:**

* Competitive salary of £26,000
* 35 days holiday including bank holidays
* Private Pension scheme

If you are a motivated and organized individual with a passion for facilities management, we encourage you to apply for this exciting opportunity.