Facilities Coordinator

2 weeks ago

Aberdeen, Aberdeen City, United Kingdom JLL Full time
Job Title: Facilities Coordinator

JLL is seeking a highly skilled Facilities Coordinator to join our team. As a key member of our operations team, you will be responsible for overseeing the delivery of workplace services, ensuring a high level of customer satisfaction, and driving continuous improvement.

Key Responsibilities:
  1. Lead from the front and inspire the team to deliver exceptional customer service.
  2. Take ownership of workplace activities and associated vendor partners, ensuring seamless delivery and high standards.
  3. Be a visible presence and provide a point of contact for client colleagues and other site occupants.
  4. Create, deliver, and sustain a first-class service provision to the end user.
  5. Support the site operation through a defined audit process, developing action plans for improvements.
  6. Bring high levels of attention to detail to the role, setting the highest standards for the visual image of the site.
  7. Drive ownership of workplace services and relationships throughout the site team.
  8. Ensure all workplace operational teams' performance is aligned to agreed SLA's.
  9. Monitor vendor partners to deliver goods and services as expected.
  10. Be a dependable leader, a self-starter, and an innovator with attention to detail, ensuring best practice.
  11. Drive and promote our safety culture within the site.
  12. Ensure client satisfaction in workplace services.
  13. Support short and long-term projects for the client within expected parameters.
  14. Be the interface for all services between the client and vendor partners.
  15. Support internal and external audits/reviews from compilation and completion to submission and follow-up.
  16. Support the strategic development of all services.
  17. Take ownership for best practice standards and innovation in the role service streams, including identification of opportunities for delivery improvement and cost efficiency introduction.
  18. Support occupancy planning and management of required internal moves.
  19. Support site compliance with latest legislation and regulations.
  20. Support finance processes and budget preparation.
Accountabilities:
  1. Operate and comply with JLL & agreed Client business processes/procedures.
  2. Take part in regular reviews of the site business continuity plan.
  3. Maintain a proactive relationship with the services end user and understand the site-based business's current and future requirements.
  4. Proactively support and deliver a collaborative working environment across the workplace team.
  5. Ensure safe working practices through implementation of JLL HSE standards.
  6. Ensure that all HSE requirements defined in work instructions are communicated in training.
  7. Follow required incident prevention and emergency operational controls processes.
  8. Report all accidents, occupational illnesses, and emergencies.
  9. Manage and collaborate with vendor partners to resolve service issues as they arise.
  10. Provide accurate and timely reporting on performance of vendor partners supporting the site operations.
  11. Support the implementation of JLL operational initiatives and soft services projects.
  12. Vendor Management – manage performance, motivate, train, and develop the direct and indirect team to ensure performance objectives are met, and performance standards continually improve.
Competencies:

Excellent PC skills, proficient in Microsoft Office suite of products.

Required Skills and Experience:

The successful candidate will have knowledge and a proven track record of the following:

  1. Facilities/Premises Management in a Corporate/Blue Chip environment.
  2. Experience in managing a quality customer-driven service.
  3. Ability to develop ongoing FM opportunities driving cost efficiencies through a proactive approach, best practice, and continuous improvement across soft FM service lines.
  4. Sound understanding of Health Safety and Environmental issues and requirements.
Preferred Qualifications & Experience:
  1. A managerial mindset with experience in a related service environment.
  2. Demonstrate experience in dealing with customer service and exhibit key skills within this area.
  3. Competent with localized budgetary and P&L control knowledge.
  4. Experience in contract management and measurement.
  5. Experience in working in a change management environment.
  6. Sound understanding of continuous improvement/problems-solving process.
  7. Computer literate in MS Office Applications.
Preferred Skills & Behaviours:
  1. Excellent PC skills, proficient in Microsoft Office.
  2. Strong leadership skills.
  3. Competent in aural, oral, and written skills.
  4. Customer-focused.
  5. Sound problem-solving ability.
  6. Strong time management skills.
  7. Possess cultural awareness and sensitivity.

  • Facilities Coordinator

    1 month ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    Job Title: Facilities CoordinatorWe are seeking a highly skilled Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key Responsibilities:Lead the development and implementation of...

  • Facilities Coordinator

    1 month ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    Job Title: Facilities CoordinatorWe are seeking a highly skilled Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key Responsibilities:Lead the development and implementation of...

  • Facilities Coordinator

    3 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key ResponsibilitiesLead the facilities management team to deliver...

  • Facilities Coordinator

    3 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key ResponsibilitiesLead the facilities management team to deliver...

  • Facilities Helpdesk Coordinator

    6 days ago

    Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Helpdesk Coordinator to join our team at CBW Staffing Solutions. The successful candidate will be responsible for receiving and returning phone calls, maintaining the FM Helpdesk Inbox, and scheduling reactive and help desk call outs.Key...

  • Facilities Operations Coordinator

    2 months ago

    Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

    Job Summary:CBW Staffing Solutions is seeking a highly motivated and organized individual to join our team as a Helpdesk Administrator. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.Key Responsibilities:Receive and respond to...

  • Facilities Operations Coordinator

    2 months ago

    Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

    Job Summary:CBW Staffing Solutions is seeking a highly motivated and organized individual to join our team as a Helpdesk Administrator. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.Key Responsibilities:Receive and respond to...

  • Facilities Coordinator

    2 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of workplace services, including catering, cleaning, housekeeping, mailroom, waste, and portering.Key...

  • Facilities Coordinator

    3 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key ResponsibilitiesLead from the front and inspire the team to...

  • Facilities Coordinator

    3 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key ResponsibilitiesLead from the front and inspire the team to...

  • Facilities Coordinator

    1 month ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key ResponsibilitiesLead from the front and inspire the team,...

  • Facilities Coordinator

    1 month ago

    Aberdeen, Aberdeen City, United Kingdom Jones Lang LaSalle Incorporated Full time

    About the RoleWe are seeking a highly skilled and experienced Facilities Coordinator to join our team at Jones Lang LaSalle Incorporated. As a key member of our facilities management team, you will be responsible for overseeing the delivery of high-quality workplace services to our clients.Key ResponsibilitiesLead from the front and inspire the team,...

  • Facilities Management Coordinator

    3 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Cbwstaffingsolutions Full time

    Facilities Management RoleCBW Staffing Solutions is seeking a skilled Facilities Helpdesk Administrator to join their team in Aberdeen. This is a fantastic opportunity to take on a new challenge in Facilities Management and work with a leading company in the industry.Key Responsibilities:Provide exceptional support to the facilities function, ensuring all...

  • Facilities Management Coordinator

    3 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Cbwstaffingsolutions Full time

    Facilities Management RoleCBW Staffing Solutions is seeking a skilled Facilities Helpdesk Administrator to join their team in Aberdeen. This is a fantastic opportunity to take on a new challenge in Facilities Management and work with a leading company in the industry.Key Responsibilities:Provide exceptional support to the facilities function, ensuring all...

  • Facilities Helpdesk Coordinator

    2 months ago

    Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

    Facilities Helpdesk Role ====================== We are seeking a skilled Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional support to our clients in the facilities management sector. **Key Responsibilities:** * Receive and respond to phone calls and emails in a...

  • Facilities Helpdesk Coordinator

    2 months ago

    Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

    Facilities Helpdesk Role ====================== We are seeking a skilled Helpdesk Administrator to join our team at CBW Staffing Solutions. As a Helpdesk Administrator, you will be responsible for providing exceptional support to our clients in the facilities management sector. **Key Responsibilities:** * Receive and respond to phone calls and emails in a...

  • Facilities Management Coordinator

    1 week ago

    Aberdeen, Aberdeen City, United Kingdom CBW Staffing Solutions Full time

    Job Title: Facilities Helpdesk PlannerWe are seeking a highly organized and detail-oriented individual to join our team as a Facilities Helpdesk Planner. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.Key Responsibilities: Receive...

  • Facilities and Security Manager

    4 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Gama Aviation LLC Full time

    Job Details: Facilities and Security ManagerWe are seeking a highly skilled Facilities and Security Manager to join our team in Scotland. As a key member of our operations team, you will be responsible for the safe, efficient, and secure running of our facilities in Aberdeen, Inverness, and Glasgow.This is a unique opportunity to work in a job-share...

  • Facilities and Security Manager

    4 weeks ago

    Aberdeen, Aberdeen City, United Kingdom Gama Aviation LLC Full time

    Job Details: Facilities and Security ManagerWe are seeking a highly skilled Facilities and Security Manager to join our team in Scotland. As a key member of our operations team, you will be responsible for the safe, efficient, and secure running of our facilities in Aberdeen, Inverness, and Glasgow.This is a unique opportunity to work in a job-share...

  • Facilities and Security Manager

    1 month ago

    Aberdeen, Aberdeen City, United Kingdom Gama Aviation LLC Full time

    Job Details: Facilities and Security ManagerWe are seeking a highly skilled Facilities and Security Manager to join our team in Scotland. The successful candidate will be responsible for the safe, efficient, and secure running of our facilities in Aberdeen, Inverness, and Glasgow.This is a key role within our operational and compliance structure,...