Facilities Operations Coordinator
1 day ago
Job Summary:
CBW Staffing Solutions is seeking a highly motivated and organized individual to join our team as a Helpdesk Administrator. As a key member of our facilities management team, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of our facilities.
Key Responsibilities:
- Receive and respond to inquiries and requests from clients and internal stakeholders in a professional and timely manner.
- Manage and maintain the facilities helpdesk inbox, ensuring all activities are tracked and resolved efficiently.
- Schedule and coordinate reactive and proactive maintenance activities, including call-outs and job allocations.
- Review and allocate jobs received during the working day to ensure timely completion.
- Support the Office and Contract Managers in the administration and delivery of departmental objectives.
- Provide general administration support, including chasing and liaison with internal and external stakeholders.
- Raise corrective maintenance tasks following the completion of preventive maintenance tasks.
- Organize and prioritize daily work to ensure all key tasks are fulfilled.
Requirements:
- Helpdesk experience and knowledge of facilities management principles.
- General administration skills and ability to work in a fast-paced environment.
- CAFM knowledge and experience.
Benefits:
- Competitive salary of £26,000.
- 35 days holiday including bank holidays.
- Private pension scheme.
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