Custody Transport Officer for Youth

3 weeks ago

London, Greater London, United Kingdom Serco Full time

Base Location: New Southgate Vehicle Base, N 1JL

Permanent positions providing job stability and security

Working as a Youth Escort Custody Officer within the Prisoner Escort Custody Services (PECS) offers more than just employment; it provides an opportunity to be part of a significant mission, to become a valued member of a work family where your contributions are recognized, and you can positively impact lives every day. Alongside a fulfilling career, we also provide:

  • Competitive salary of £, (hrs pw). Salary during training period is £, (hrs pw)
  • We believe in acknowledging your contributions and growth; thus, you will be eligible for an annual salary increment based on your performance (year 2 - £,/ year 3 - £,/ year 4 - £,).
  • Additional earnings can be accrued through a generous driving allowance of an extra £ per year (subject to terms & conditions).
  • By considering your base salary, driving allowance, and an average of around 8 hours of overtime weekly, you can expect your first-year income to reach up to £,.
  • Comprehensive pension scheme (matched up to 6%), life insurance, days of annual leave (increasing after 7 years of service), plus Bank Holidays, and access to various discounts and exclusive offers such as attractions, mobile phone plans, cinema tickets, and more.
  • A variety of benefits to support the health and well-being of you and your family, including Employee Assistance Programme, MIND, Simply Health Care, and Dental Plans.
  • A collaborative team environment where you will have the opportunity to make a meaningful difference in a company dedicated to diversity and inclusion.

We operate 24/7, and you will cover various early and late shifts (minimum of hrs pw). Flexibility is essential due to the nature of the role, which includes a range of working arrangements and additional hours. Your finishing times may vary, but we provide a rota in advance that allows you to enjoy meaningful time off for personal activities.

About the Role:

As an Escort Custody Officer at our base, you will collaborate with a team to ensure the safe and secure transportation and custody of Children and Young People. Your responsibilities will include collecting young individuals from Youth Offender Institutions or police stations and transporting them securely to court while prioritizing their physical and mental well-being.

In court, you will oversee every aspect of their care throughout the day until their return to custody or release. Responsibilities include searching property and individuals, ensuring emotional and physical well-being, managing anxieties, preventing escape, self-harm, harm to others, and property damage, ensuring food and drink availability, and completing necessary paperwork and data entry.

What You Need to Succeed:

Our current Escort Custody Officers come from diverse backgrounds, and your previous experience is less important than your commitment to making a difference in the lives of others. The necessary skills will be developed during your 5 1/2-week training course and through guidance from experienced colleagues.

You must possess a current driver's license, B/B1 license, and be reasonably fit with strong written and verbal communication skills to effectively manage and control various situations. This role is particularly suited for individuals interested in working with Children and Young People.

Assessment Process:

The assessment process includes an online assessment (sent via email upon application), a briefing call to evaluate eligibility, a competency-based virtual interview, and a short role-play and written exercise.

Additional Information:

All roles are exempt from the Rehabilitation of Offenders Act 4, and all employment offers are contingent upon Ministry of Justice Enhanced Level 2 checks with Enhanced DBS (Adult & Child Barring) and satisfactory employment references.

#PECS

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