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Workshop Team Leader
2 months ago
About the Company
Farol Ltd is a leading agricultural and groundcare business with a strong presence in the UK. As the largest John Deere dealership in the country, we pride ourselves on delivering exceptional service to our customers.
Our company has a rich history, dating back to 1976 when it was founded as a family business. Today, we employ over 320 team members across various departments, including Service, Parts, Sales, Transport, and Business Support. Our commitment to excellence has earned us a reputation as market leaders in agriculture, groundcare, and homeowner products.
Our vision is to be at the forefront of technology, while creating a rich and rewarding environment for our employees. We strive to deliver a preeminent service that exceeds our customers' expectations.
About the Role
We are seeking a skilled and experienced individual to join our Service Department as a Workshop Team Leader at our Ashbourne depot. As a key member of our team, you will play a vital role in developing and maintaining the highest level of aftersales service.
As the Workshop Team Leader, you will work closely with the Service Manager to achieve our goal of being recognized as industry leaders. Your primary objective will be to deliver excellence to each customer, ensuring they receive a first-class service with a focus on quality and customer satisfaction.
Key Responsibilities
• Diagnose and repair agricultural and plant machinery, following all safety rules and regulations.
• Manage a team of technicians, providing guidance and support to ensure they meet their targets.
• Maintain a clean and organized workshop environment, adhering to Farol Ltd's health and safety standards.
• Develop and implement quality control measures to ensure all repairs meet our high standards.
• Collaborate with colleagues to achieve our company's vision and mission.
About You
We are looking for an individual with:
• Experience working in a technical role with agricultural machinery and equipment.
• A relevant technical qualification, such as an Agricultural Engineering degree.
• Strong diagnostic ability and good all-round technical knowledge of agricultural machinery.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and ability to maintain accurate records.
• A driving license and willingness to work flexible hours.
About the Package
We offer a competitive salary, generous bonus scheme, and a range of benefits, including:
• 20 days' holiday increasing by one day for each completed year of service up to a maximum of 25 days.
• Company pension scheme.
• Employee discount scheme.
• Cycle to work scheme.
• Financial planning service.
Why Choose Farol Ltd?
We are a family-owned business that values our employees and provides opportunities for growth and development. Our company culture is built on teamwork, a winning mindset, creativity, and customer partnership. We offer a dynamic and supportive work environment where you can thrive and make a real difference.
Join our team and be part of a company that is shaping the future of agriculture and groundcare.
