Housing Management Trainee

3 weeks ago


Stockport, Stockport, United Kingdom Stockport Homes Group Full time

Housing Management Team Trainee

Stockport Homes Group is committed to overseeing a substantial housing portfolio on behalf of Stockport Council. Our mission is to deliver high-quality, affordable housing while providing a diverse array of financial, health, employment, and environmental services aimed at enhancing the lives of our clients.

We are expanding our team and are in search of a dedicated individual to join our Housing Management Team.

Stockport Homes Group functions with a group structure that includes several subsidiary entities focused on home construction, capital projects, and charitable initiatives. This position not only encompasses traditional housing responsibilities but also presents numerous learning opportunities and a variety of tasks.

This apprenticeship spans 18 months, during which you will work towards achieving a Level 3 qualification in Housing Management. You will be instrumental in assisting the Housing Management Team in providing a customer-centric housing management service. Your duties will include, but are not limited to, reducing letting times, performing estate inspections, managing customer communications, and handling administrative responsibilities.

We seek an individual who is:

  • Organized, proactive, and dependable
  • Confident in engaging with customers and colleagues
  • Resilient and capable of managing challenging scenarios
  • Skilled in utilizing IT systems for data recording and presentation
  • Enthusiastic about pursuing a qualification while gaining practical experience
  • Driven to deliver exceptional customer service
  • A collaborative team member aligned with our mission and values

This position offers invaluable experience in a customer-facing role within a reputable housing organization, contributing to our mission of transforming lives.

The appointment for this position is contingent upon satisfactory basic clearance by the Disclosure and Barring Service.



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