Housing Management Trainee

2 months ago


Stockport, Stockport, United Kingdom Stockport Homes Group Full time

About Stockport Homes Group

Stockport Homes Group is a leading provider of affordable housing and related services. Our mission is to transform lives by delivering high-quality housing and support services to our customers.

Job Summary

We are seeking a motivated and organized individual to join our Housing Management Team as a Housing Management Trainee. As a key member of our team, you will support the work of our Housing Officers and contribute to the delivery of our housing management services.

Key Responsibilities

  • Support the work of the Housing Management Team in providing a customer-focused housing management service.
  • Undertake 'on-the-job training' to develop skills and knowledge in tenancy and estate management.
  • Carry out regular estate inspections and block inspections, and follow up on actions.
  • Complete routine tenancy contact with customers to ensure support issues are identified and addressed.
  • Assist with administration and invoicing tasks.

Requirements

  • Organized, proactive, and reliable individual with excellent communication skills.
  • Ability to work in a busy, often challenging customer-facing environment.
  • Comfortable using IT systems to record and present information.
  • Excited about the opportunity to complete a qualification alongside the role.
  • Motivated to provide an excellent customer-focused service.
  • Team player with the ability to support others with enthusiasm, credibility, and a commitment to our mission and values.

What We Offer

This opportunity will provide valuable experience of working within a busy, often challenging customer-facing environment of a successful housing organization. You will work to meet the aims and objectives of Stockport Homes to achieve our mission to transform lives.



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