Customer Service Director

1 week ago


St Albans, Hertfordshire, United Kingdom Ernest Gordon Recruitment Limited Full time
Customer Service Manager Opportunity

We are seeking a highly skilled Customer Service Manager to join our team in St Albans. As a key member of our senior leadership team, you will play a vital role in building and maintaining strong client relationships, supporting the development of our engineers, and identifying training needs to drive business growth.

About the Role:

  • Develop and maintain client relationships to drive business growth and customer satisfaction
  • Support and guide a team of engineers in their professional and personal development
  • Identify training needs and implement solutions to enhance team performance
  • Work closely with the senior leadership team to drive business objectives

About You:

  • Background in Fire Safety, Construction, Electrical, or a related field
  • Proven experience in customer service, team management, and business development
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and as part of a team

What We Offer:

  • A competitive salary and benefits package
  • Ongoing management training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a well-established company with a strong reputation in the industry

We are an equal opportunities employer and welcome applications from all suitable candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your up-to-date CV, for consideration.



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