Customer Service Director
1 week ago
We are seeking a highly skilled Customer Service Manager to join our team in St Albans. As a key member of our senior leadership team, you will play a vital role in building and maintaining strong client relationships, supporting the development of our engineers, and identifying training needs to drive business growth.
About the Role:
- Develop and maintain client relationships to drive business growth and customer satisfaction
- Support and guide a team of engineers in their professional and personal development
- Identify training needs and implement solutions to enhance team performance
- Work closely with the senior leadership team to drive business objectives
About You:
- Background in Fire Safety, Construction, Electrical, or a related field
- Proven experience in customer service, team management, and business development
- Excellent communication and interpersonal skills
- Ability to work autonomously and as part of a team
What We Offer:
- A competitive salary and benefits package
- Ongoing management training and development opportunities
- A dynamic and supportive work environment
- The opportunity to work with a well-established company with a strong reputation in the industry
We are an equal opportunities employer and welcome applications from all suitable candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your up-to-date CV, for consideration.
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