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Customer Service Director
2 months ago
About the Role:
The Customer Service Manager will play a key role in building and maintaining client relationships while supporting a team of engineers in their professional and personal development. This will involve identifying training needs, providing solutions, and continually developing client relationships.
Key Responsibilities:
- Building and maintaining strong client relationships
- Supporting and guiding a team of engineers in their development
- Identifying training needs and implementing solutions
- Ensuring client satisfaction and furthering customer relationships
About the Company:
Ernest Gordon Recruitment is a well-established company with over 20 years of experience in the Fire industry. We specialize in the installation, servicing, and repair of fire safety and security equipment. We are looking for a Customer Service Manager to join our team of 70 in our St Albans branch.
Requirements:
- Background in Fire Safety, Construction, Electrical, or a related field
- Looking for a managerial role with a focus on development and client relations
- Commutable to St Albans
What We Offer:
- Ongoing management training courses
- A generous holiday package
