Customer Service Representative

2 weeks ago


St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full time
Travel Customer Service Executive | St Albans | Up to £32k

Are you a customer service professional with a passion for delivering exceptional experiences? We have an exciting opportunity for a Travel Customer Service Executive to join our team in St Albans.

Key Responsibilities:
  • Provide superior customer service to all customers using voice and written communication, with the ability to multitask and switch between different communication channels in a busy environment.
  • Work under pressure and with conflicting deadlines to meet service level agreements and analyze problems to provide solutions in complex situations.
  • Log, investigate, and respond to all complaints, liaising with internal and external parties where required.
  • Analysis of complaint types to provide the most suitable and commercially viable resolution and communicate sensitively with customers to defuse potentially negative situations.
  • Assist in identifying complaint trends or patterns with Quality Assurance research.
  • Excellent knowledge of in-house tools to service and assist customers post-sales while analyzing customer feedback to improve functionality and automation.
Requirements:
  • At least 2 years' experience in a customer service focused role.

Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.



  • St Albans, Hertfordshire, United Kingdom Red Door Recruitment Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Red Door Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.Key Responsibilities:Providing a superior service...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative in our bakery shop.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for preparing and serving a range of baked items and made-to-order food to our customers.RequirementsTo...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative in our bakery shop.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for preparing and serving a range of baked items and made-to-order food to our customers.RequirementsTo...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in a bakery shop.RequirementsTo be successful in...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative.Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in a bakery shop.RequirementsTo be successful in...


  • St Albans, Hertfordshire, United Kingdom Sopwell House Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Sopwell House, a luxury family-owned Georgian country house hotel. As a Customer Service Representative, you will be responsible for providing exceptional guest care and service, ensuring that every guest...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    Key ResponsibilitiesWe are seeking a highly motivated and ambitious individual to join our bakery shop team as a customer-facing representative.Job SummaryAs a customer service representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in a fast-paced bakery environment.RequirementsYou should be of...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in St Albans.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    Key ResponsibilitiesWe are seeking a highly motivated and ambitious individual to join our fast-paced, customer-focused team as a Customer Service Representative in a bakery shop.Key TasksPrepare and serve a range of baked items and made-to-order food to our customers.RequirementsReliable character, comfortable working as part of a team, and excellent...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to join our team at beBee Professionals in St Albans. As a key member of our operational team, you will be responsible for delivering exceptional customer service and contributing to our operational success.Key Responsibilities:Provide service and support to customers, ensuring a positive...


  • St Albans, Hertfordshire, United Kingdom The Body Shop International Limited Full time

    Our Commitment to ExcellenceThe Body Shop International Limited is dedicated to providing exceptional customer service and promoting a culture of inclusivity and respect. As a key member of our team, you will play a vital role in delivering an outstanding shopping experience for our customers.About the RoleWe are seeking a highly motivated and...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients at beBee Professionals in the UK. Key responsibilities include:Handling customer inquiries via phone, email, and chat.Providing accurate product and service information.Resolving customer issues efficiently and escalating when necessary.Processing customer...


  • St Albans, Hertfordshire, United Kingdom Simmons Bakers Full time

    What You Will DoWe are seeking a highly motivated and ambitious retail and catering professional to join our team at Simmons Bakers.Key ResponsibilitiesAs a customer-facing representative, you will be responsible for preparing and serving a range of baked items and made-to-order food in our bakery shop.RequirementsYou should be reliable, comfortable working...


  • St Albans, Hertfordshire, United Kingdom The Body Shop International Limited Full time

    Empowering Customers through Exceptional ServiceThe Body Shop International Limited is committed to delivering exceptional customer experiences through our team of passionate and knowledgeable Consultants. As a key member of our store team, you will play a vital role in driving sales and profit by providing outstanding customer service, product knowledge,...


  • St Albans, Hertfordshire, United Kingdom The Body Shop International Limited Full time

    Empowering Customers through Exceptional ServiceThe Body Shop International Limited is committed to delivering exceptional customer experiences through our team of passionate and knowledgeable Consultants. As a key member of our store team, you will play a vital role in driving sales and profit by providing outstanding customer service, product knowledge,...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesPrepare and present high-quality food and beverages...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesPrepare and present high-quality food and beverages...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in St Albans, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Handle incoming calls, emails, and...


  • St Albans, Hertfordshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    We are looking for a Customer Service Representative to provide excellent customer service and support the store's operations in St Albans, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation...


  • St Albans, Hertfordshire, United Kingdom Chartwells - Independent Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Service Assistant to join our team at Chartwells - Independent. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our business.Key ResponsibilitiesPrepare and present high-quality food and beverages...