Customer Service Representative

3 days ago

Stansted Mountfitchet, United Kingdom World Duty Free - WDF Full time
{"title": "Customer Service Representative", "content": "

At World Duty Free, we are seeking a skilled Customer Service Representative to join our team at Stansted Airport. As a Customer Service Representative, you will be responsible for delivering an exceptional customer experience, building rapport with our customers, and providing them with an enjoyable journey.

Key responsibilities include:

  • Delivering world-class service to every customer
  • Maximizing sales opportunities using excellent service skills and knowledge of products and promotions
  • Demonstrating positive personal behaviors and a can-do attitude
  • Working independently or as part of a team to achieve operational standards across the store

To be successful in this role, you will need:

  • Passion for working in a team
  • Flexibility to adapt to a fast-paced environment
  • Good communication skills
  • Self-motivation, enthusiasm, and professionalism

As a Customer Service Representative at World Duty Free, you will receive a full induction and comprehensive training to ensure a smooth transition into your new role. You will work alongside experienced colleagues who will support your learning and encourage your growth and career development.

In addition, you will enjoy a range of benefits, including:

  • Company bonus scheme
  • Employee Assistance program – confidential advice service to support our teams on a range of issues
  • Discounts on products for our staff, family, and friends
  • Travel discounts
  • Free parking

We are committed to being a great employer, and our aim is for you to be a part of our people promise – to be treated with respect, be engaged in your job, grow your skills, and receive fair recognition and reward.

", "lang_code": "en"}

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