Senior Student Retention Officer

1 month ago

Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time
Main Responsibilities

The Senior Student Retention Officer will be responsible for ensuring the highest possible student retention and progression rates at GBS Global Applied Knowledge. This will involve working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to identify and support students who are at risk of not progressing.

Key Tasks
  • Work with allocated learners as a Retention Officer
  • Monitor the performance of assigned Student Success Tutors and ensure that activities towards retention, achievement, and progression are closely monitored
  • Be the first point of contact for day-to-day activities
  • Work closely with Retention Managers to ensure that tasks assigned by them are closely monitored within the team
  • Improve campus attendance
  • Monitor Student Success Tutor performance towards attendance, engagement, and WD
  • Coordinate and ensure that Student Success Tutors are making required calls as per the audit of the call log and ensuring engagement is above 95%
Requirements

The ideal candidate will have a degree-level qualification and knowledge of safeguarding legislation and best practice. They will have previous experience of working with students in higher education, specifically with mature students. The candidate will also have strong communication skills and an ability to adapt messages for a diverse audience in an inclusive and accessible way.

Other Information

The candidate will also be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy. They will also be expected to contribute to the delivery of GBS's Environmental Policy and to their Health and Safety responsibilities to ensure a safe and secure working environment for staff, students, and other visitors to the campus.

  • Senior Student Retention Officer

    1 month ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - BirminghamRole Purpose: The Senior Student Retention Officer will play a crucial role in ensuring the retention and progression of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students...

  • Senior Student Retention Officer

    1 month ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - BirminghamRole Purpose: The Senior Student Retention Officer will play a crucial role in ensuring the retention and progression of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students...

  • Senior Student Retention Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, and Student Success Tutors to re-engage students in their studies and support their progress.Main...

  • Senior Student Retention Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, and Student Success Tutors to re-engage students in their studies and support their progress.Main...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their studies and support...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their studies and support...

  • Senior Student Retention Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a crucial role in ensuring the retention and progress of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their...

  • Senior Student Retention Officer

    3 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a crucial role in ensuring the retention and progress of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their studies and support...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their studies and support...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a crucial role in ensuring the retention and progress of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a crucial role in ensuring the retention and progress of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their studies and support...

  • Senior Student Retention Officer

    4 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerRole Purpose:The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage students in their studies and support...

  • Senior Officer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Global Banking School Full time

    Key Responsibilities:As a Senior Officer - Student Retention Specialist, you will work under the direction of the Head of Student Retention and Retention Managers to help re-engage students in their studies. Your key tasks will include:Monitoring the onboarding and training of 8 RO assigned staff and ensuring that activities towards retention, achievement,...

  • Student Retention Specialist

    6 days ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer RoleGBS Global Applied Knowledge is seeking a dedicated and experienced Senior Student Retention Officer to join our team. The successful candidate will be responsible for ensuring the retention and progress of students, working closely with the Head of Student Retention, Retention Managers, and Student Success Tutors.Main...

  • Senior Student Retention Officer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - BirminghamROLE PURPOSE: The purpose of this role is to ensure as many students as possible towards retention and progress from level to level, a key element of student success at GBS. Your key task will be to work under the direction of the Head of Student Retention, and the Retention Managers in collaboration with the...

  • Senior Student Retention Officer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - BirminghamROLE PURPOSE: The purpose of this role is to ensure as many students as possible towards retention and progress from level to level, a key element of student success at GBS. Your key task will be to work under the direction of the Head of Student Retention, and the Retention Managers in collaboration with the...

  • Student Retention Specialist

    2 weeks ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention Officer - GBS Global Applied KnowledgeROLE PURPOSE:The Senior Student Retention Officer will play a key role in ensuring the retention and progress of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, Student Success Tutors, and academic staff to re-engage...

  • Student Retention Specialist

    1 week ago

    Birmingham, Birmingham, United Kingdom GBS Global Applied Knowledge Full time

    Senior Student Retention OfficerAt GBS Global Applied Knowledge, we are seeking a highly skilled and dedicated Senior Student Retention Officer to join our team. As a key member of our student success team, you will play a vital role in ensuring the retention and progress of our students.The successful candidate will have a strong background in higher...