BTR Operations Manager
3 weeks ago
Residential Community Leader
Salary: Up to £65,000
Location: Reading
Company Overview:
Collins Property Recruitment is representing a prominent and rapidly expanding Build-to-Rent operator seeking a skilled Community Manager for a prestigious BTR development in Reading.
Role Overview:
The Community Manager will play a pivotal role in managing the daily functions of the onsite team, enhancing revenue streams, and fostering the brand's reputation within the local area.
Key Responsibilities:
- Overseeing onsite personnel, including customer service, maintenance, and leasing operations.
- Administering the community's operational budget effectively.
- Optimizing revenue opportunities.
- Leading the recruitment, training, and development of onsite staff.
- Addressing customer inquiries and needs in a timely manner.
- Implementing operational strategies to ensure seamless building management.
- Ensuring the onsite team executes resident retention and renewal initiatives.
- Managing the processing of invoices related to building maintenance and operations.
- Preparing and submitting reports as required.
- Coordinating and supervising the planning of community events and activities.
Candidate Profile:
- Proven experience in BTR, property management, hospitality, or leisure at a General Manager level.
- A strong commitment to exceptional customer service.
- Comprehensive understanding of BTR property management.
- Familiarity with health and safety regulations.
- Capability to perform under pressure and meet strict deadlines.
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BTR Operations Manager
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