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Senior Property Management Specialist

2 months ago

Reading, Reading, United Kingdom Deverell Smith Recruitment Ltd Full time

Company Overview: Become part of a vibrant team at a leading entity in the UK's residential leasing sector. Our client, backed by seasoned professionals, is dedicated to providing high-quality, contemporary family residences for rent. They are revolutionizing property management through thoughtfully designed communities and outstanding service.

About the Role: Are you an enthusiastic property management expert ready for a new opportunity? We are looking for a Senior Property Management Specialist to join our growing team. In this role, you will be the main point of contact for tenants, managing everything from move-ins to daily inquiries and maintenance issues. Your mission: ensure tenant satisfaction and maintain the highest standards.

Key Responsibilities:

  • Tenant Relations: Address tenant inquiries throughout their residency.
  • Property Oversight: Oversee check-ins, check-outs, and the release of deposits.
  • Incident Management: Handle and resolve various issues, including emergencies.
  • Regulatory Compliance: Ensure properties adhere to all legal standards.
  • Maintenance Management: Log and assign repair requests to appropriate contractors.
  • Property Inspections: Conduct property evaluations and move-in orientations.
  • Community Interaction: Foster strong relationships with tenants and the local community.
  • Financial Control: Manage overdue payments and maintain precise records.
  • Regular Reporting: Provide updates to the Head of Department.

Ideal Candidate Profile:

  • Experience: Proven experience in property management, preferably in BTR, PBSA, or leasing organizations.
  • Qualifications: ARLA certification is essential.
  • Skills: Outstanding customer service, communication, and organizational skills.
  • Personality: Energetic, driven, and committed to property management.
  • Independence: Able to work independently and make informed decisions.
  • Collaboration Skills: A team-oriented individual who motivates colleagues.
  • Problem-Solving: Creative with a knack for resolving challenges.
  • Confidentiality: Committed to maintaining strict confidentiality standards.

Benefits:

  • Competitive Compensation: Attractive salary package with performance-based incentives.
  • Professional Development: Opportunities for career growth and advancement.
  • Supportive Atmosphere: A culture of collaboration and support within the team.
  • Comprehensive Benefits: Health insurance and retirement plans.
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