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Front Office Professional

2 months ago


Newport, Newport, United Kingdom Celtic Manor Resort Full time
Job Title: Nights Front Office Agent

Overview:
We are seeking a skilled and friendly Nights Front Office Agent to join our exceptional Front Office Team at the Coldra Court Hotel. As a key member of our team, you will be responsible for delivering exceptional levels of guest service and ensuring a warm and welcoming experience for our guests.

Key Responsibilities:
• Welcome and check-in guests, ensuring a smooth and efficient process
• Utilize hotel systems to manage guest arrivals and departures
• Provide knowledge of The Celtic Collection and its services to guests
• Maintain a positive attitude and provide excellent customer service at all times

What We Offer:
As an employee of The Celtic Collection, you will enjoy a range of benefits, including free parking while on duty and lifestyle and retail discounts for you and your family. We pride ourselves on providing career development opportunities that are tailored to your needs and goals.

About Us:
The Celtic Collection is a prestigious portfolio of unique hotels and event venues at the gateway to South Wales. Our flagship business and leisure destination, the Celtic Manor Resort, has been voted the Best UK Hotel for nine of the last 10 years at the Meetings & Incentive Travel Awards. We offer a range of luxury escapes, family breaks, special occasions, golfing getaways, and business events, as well as exceptional conference facilities and team-building activities.

Requirements:
• Eligibility to live and work in the UK
• Documented evidence of eligibility will be required as part of the recruitment process
• Equal opportunities employer