Junior Campaign Manager
7 days ago
We are seeking a highly motivated and experienced Email Marketing Specialist to join our team at Inspired Thinking Group (ITG). As a key member of our delivery team, you will be responsible for delivering email campaigns for multiple clients across multiple platforms in a fast-paced working environment.
Key Responsibilities- Client Liaison: Proactively liaise with the Account team for each client and solve client issues as needed.
- Campaign Management: End-to-end management of campaigns and projects, from initial concept to deployment.
- Customer Relationship Management: Day-to-day customer relationship management – internal and clients directly.
- Performance Improvement: Improve performance and efficiencies through reporting and optimisation.
- Reporting and Analysis: Construct detailed reports to analyse performance and sales data to help identify areas of growth on the client account.
- Team Collaboration: Liaise between the design team, data team, developers and client team, completing briefs for each department.
- Project Management: Ensuring all deadlines are met for each stage of a project and campaign.
- Technical Knowledge: To understand creative and technical components of online marketing.
- CRM Platform Knowledge: Understanding of CRM platform technology.
- Email Marketing Expertise: You will gain an excellent understanding of response driven email marketing.
- Customer Focus: First and foremost, you should be customer centric. Our people go above and beyond to deliver exceptional customer service, every time.
- CRM Experience: Experience with CRM processing, and systems is preferable.
- Time Management: You won't be micromanaged here, the ability to manage your own time and deliver quality and accuracy, with speed is essential.
- Client Management: Demonstrate ability to manage client expectations and to pro-actively resolve client issues when they occur.
- Marketing Agency Experience: Experience within a marketing agency is ideal.
- Creative and Technical Understanding: Show us an ability to understand and appreciate creative and technical components of online marketing.
- Computer Skills: Relevant computer skills – proficient in using Microsoft Office tools, Word, PowerPoint, Excel.
- Flexibility and Adaptability: Flexible and able to work in a fast paced, hard-working environment and demonstrate commitment to role and to drive development.
- Email Marketing and Digital Experience: Email marketing and digital experience would be preferable.
- Analytical Mind: An analytical mind, you can show you have an understanding of data.
We offer a competitive salary and a range of benefits, including:
- Holiday Entitlement: 25 days' holiday + bank holidays – we understand the importance of you getting some down time.
- Wellbeing Day: Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme: Pension Scheme – helping you save towards your retirement home in the sun
- Corporate Medical Cash Plan: Corporate Medical Cash Plan – claim back the cost of your medical treatments.
- Smart Working Options: Smart Working Options – spend up to 40% of your working week from home.
- Savings: So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme: Employee Assistance Programme – our people are at the heart of everything we do, so if you're happy, we're happy.
- Cycle to Work Scheme: Cycle to Work Scheme – save on the cost of biking to work.
- Employee Awards: Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Charity Work: Raising money for charity including a paid Volunteer Day – we're all about giving back... and having lots of fun in the process
- Referral Scheme: Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
- Wellbeing Programme: Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Family Friendly Leave: Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
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