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Junior Campaign Manager
2 months ago
We are seeking a highly motivated and experienced Email Marketing Specialist to join our team at Inspired Thinking Group (ITG). As a key member of our delivery team, you will be responsible for delivering email campaigns for multiple clients across multiple platforms in a fast-paced working environment.
Key Responsibilities- Client Liaison: Proactively liaise with the Account team for each client and solve client issues as needed.
- Campaign Management: End-to-end management of campaigns and projects, from initial concept to deployment.
- Customer Relationship Management: Day-to-day customer relationship management – internal and clients directly.
- Performance Improvement: Improve performance and efficiencies through reporting and optimisation.
- Reporting and Analysis: Construct detailed reports to analyse performance and sales data to help identify areas of growth on the client account.
- Team Collaboration: Liaise between the design team, data team, developers and client team, completing briefs for each department.
- Project Coordination: Ensuring all deadlines are met for each stage of a project and campaign.
- Technical Knowledge: To understand creative and technical components of online marketing.
- CRM Platform Knowledge: Understanding of CRM platform technology.
- Email Marketing Expertise: You will gain an excellent understanding of response driven email marketing.
- Customer Focus: First and foremost, you should be customer centric. Our people go above and beyond to deliver exceptional customer service, every time.
- CRM Experience: Experience with CRM processing, and systems is preferable.
- Time Management: You won't be micromanaged here, the ability to manage your own time and deliver quality and accuracy, with speed is essential.
- Client Expectations: Demonstrate ability to manage client expectations and to pro-actively resolve client issues when they occur.
- Marketing Agency Experience: Experience within a marketing agency is ideal.
- Creative and Technical Understanding: Show us an ability to understand and appreciate creative and technical components of online marketing.
- Computer Skills: Relevant computer skills – proficient in using Microsoft Office tools, Word, PowerPoint, Excel.
- Flexibility and Adaptability: Flexible and able to work in a fast-paced, hard-working environment and demonstrate commitment to role and to drive development.
- Email Marketing and Digital Experience: Email marketing and digital experience would be preferable.
- Analytical Mind: An analytical mind, you can show you have an understanding of data.
We offer a competitive salary and a range of benefits, including:
- 25 Days' Holiday + bank holidays – we understand the importance of you getting some down time.
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme – helping you save towards your retirement home in the sun
- Corporate Medical Cash Plan – claim back the cost of your medical treatments.
- Smart Working Options – spend up to 40% of your working week from home.
- Savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme – our people are at the heart of everything we do, so if you're happy, we're happy.
- Cycle to Work Scheme – save on the cost of biking to work.
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising Money for Charity including a paid Volunteer Day – we're all about giving back... and having lots of fun in the process
- Referral Scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we're always stronger together.
We have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.
