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Customer Relationship Manager

2 months ago

Bristol, Bristol, United Kingdom Harnham Full time £300

Job Title: Customer Relationship Manager

Job Type: Contract

Location: Remote/Hybrid

Day Rate: £300 per day

Job Description:

We're working with Harnham to hire a CRM Account Director on a contract basis. As a key member of our team, you'll be responsible for delivering exceptional client service and building strong relationships with our clients.

Key Responsibilities:

  • Develop and execute CRM strategies to enhance client engagement and loyalty
  • Oversee the planning, implementation, and analysis of CRM campaigns
  • Work closely with internal teams to deliver integrated CRM solutions
  • Analyze campaign performance and provide regular updates to clients
  • Recommend optimizations for future campaigns

Requirements:

  • Strong background in CRM strategy and account management
  • Demonstrated ability to manage multiple CRM campaigns simultaneously
  • Experience using data insights to inform strategy and decision-making
  • Flexible and adaptable, with a focus on delivering results

About Harnham:

Harnham is a leading recruitment agency specializing in IT and digital recruitment. We're passionate about helping our clients find the best talent in the industry.