Customer Relationship Associate

2 days ago


Bristol, Bristol, United Kingdom Mundy Veneer Limited Full time

About Mundy Veneer Limited

Mundy Veneer Limited is a leading provider of fine wood veneers and interior architectural surface materials.

Established in 1998, the company has a passion for wood, paired with a love of colour and exemplary design.

  • The company stocks hundreds of types of species and is known for its extensive knowledge of the veneer it sells.

The Role

This is a Customer Relationship Specialist position that involves supporting customers, architects, interior designers, and contractors through the product selection and order management process.

The role requires building and maintaining strong relationships, understanding key drivers, and contributing to business development.

  • The ideal candidate will develop long-lasting relationships with clients, understand their requirements, and act in their best interest to ensure high standards are met.
  • They will provide a unique and bespoke service to each client, advising on the best products and offering specialist insight and guidance.
  • Responsibilities include responding to inbound inquiries, supporting orders, providing samples and quotes, and ensuring a smooth sales order process.
  • Key skills include strong communication skills, the ability to secure good relationships at all levels, and the ability to execute and deliver the company's strategic goals.

Benefits

The company offers an attractive starting salary with regular reviews based on performance and annually, full training and support, and a truly welcoming team.

  • Other benefits include 32 days holiday increasing with years of service, free onsite parking, and private health care after 12 months of service.

Location and Working Hours

The role involves working 5 days a week in Wellington, with some travel required when trained.

Working hours are Monday to Friday, 8:00 – 17:00, with the type of role being permanent and full-time.



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