Sales Director

17 hours ago

Edinburgh, Edinburgh, United Kingdom Alexander Steele Recruitment Full time
{"title": "Sales Director", "description": "Key Responsibilities
  • Achieve business goals and revenue targets.
  • Recruit and manage the retail field team, including Regional and Area Managers, and localised Company Trainers across the UK.
  • Oversee daily operations, manage budgets, and set performance objectives across all regions.
  • Work with the board and key stakeholders to ensure the continued growth of a multichannel retail business and associated functions/departments.
  • Implement business, marketing, and advertising plans.
  • Plan, evaluate, and optimise operations to be efficient and cost-effective.
  • Prepare and present monthly analysis and reports of operations and sales initiatives.
  • Develop sales targets and strategies to deliver the company growth plan.
  • Provide feedback on competitor positioning across the UK.
  • Contribute to the creation of commercial and promotional activity within the marketing calendar to drive sales at a national, regional, cluster, or individual store level.
Retail Operations
  • Work with and support the creation of robust processes to ensure store standards and cleanliness are impeccable at all times.
  • Utilise agreed systems to manage the region's functions, analysis, and documentation.
  • Ensure adherence to company promotional and commercial guidelines.
  • Liaise directly with the Operations Department on store stock positions, identifying gaps and maximising store and stock efficiency across the estate.
  • Accountable for the scheduling, budget control, and management of Area Sales Managers, Cluster Managers, and all store hours across the estate.
  • Manage and lead the retail business, overseeing various areas.
Budgeting/Cost Control
  • Create working schedules to ensure labour spending is under budget and used effectively.
  • Liaise directly with the Finance Director on monthly P&L performance and drive efficiencies to deliver a profitable portfolio.
  • Control the cost of stationery and consumable items in store.
  • Oversee the regional field team's travel effectively and adherence to the company travel and expenses policy.
Communications/Inter-Department Links
  • Coordinate with all HQ teams for operational process execution.
  • Develop strong interdepartmental links with cross-functional department heads.
  • Provide weekly reports on regional, cluster, and individual store and staff performance, changes to process, and operational highlights across the business.
  • Own the weekly retail store bulletin and relative store communications.
  • Hold monthly sales review meetings with the Managing Directors.
Staff Development
  • Subject to agreed criteria, recruit, train, set actions and targets, appraise, and manage performance, development, coaching, and general support of all team members to ensure targets are met.
  • Identify key areas to drive sales performance, plan, and implement action to achieve sales growth.
  • Support and create initiatives for company KPIs, the staff incentive scheme, and any other initiatives being prioritised by the group.
  • Set an example for team members of commitment, process, and activities, work ethics, and habits, and personal character.
Projects
  • Contribute to the redevelopment of the sales training and staff development training plans, from store staff to Store Managers, to Cluster Managers, and Area Sales Managers respectively.
  • Lead the review and relaunch of the new start welcome pack, contents, and internal system process, staff digital workbook, and training programme, and first two weeks training design.
  • Review training practices, E-Learning processes, and modules in line with the company's desired image.
Requirements
  • Strategic planning and business analysis.
  • Excellent communication and mediation skills.
  • Highly organised and motivated.
  • Able to maintain absolute confidentiality and discretion.
  • Excellent stakeholder management skills.
  • Excellent interpersonal skills - able to motivate others and build effective relationships.
  • Able to manage change positively with teams and work at pace.
  • Leadership skills.
  • Experience managing and developing a team.
  • Experience managing projects that range from short to long term.

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