Technical Audiology Officer

3 weeks ago

Exeter, Devon, United Kingdom Chime Social Enterprise CIC Full time

Position Overview

Are you dedicated to enhancing the lives of individuals with hearing challenges? Join our vibrant Audiology team at Chime Social Enterprise as a Technical Audiology Officer (TAO). In this pivotal role, you will be instrumental in the upkeep and repair of hearing devices, delivering immediate assistance to patients, and ensuring the efficient operation of our audiology services.

This position provides an excellent opportunity to acquire practical technical expertise, including programming digital hearing aids, customizing ear moulds, and performing otoscopy, all while positively impacting the lives of those with hearing difficulties. You will interact with a diverse group of individuals, including those with disabilities, cognitive impairments, or serious health conditions, making your role both demanding and profoundly fulfilling.

We seek a dependable, adaptable, and empathetic candidate with exceptional communication and organizational abilities, committed to maintaining the highest standards of patient care. If you are ready to embrace a role that is as gratifying as it is challenging, we encourage you to consider this opportunity.

Main Responsibilities

Key Areas of Focus:

  • Perform routine assessments on hearing aid functionality.
  • Execute basic programming of replacement digital hearing aids as per audiologist specifications.
  • Modify the shape of patients' ear moulds using specialized equipment.
  • Fit new ear moulds as necessary.
  • Assist in the repair of In-the-ear hearing aids and bone-anchored hearing aids.
  • Manage the postal service for hearing aid maintenance and battery distribution.
  • Handle the sending, receiving, and storage of ear mould impressions and ear moulds.
  • Support the preparation of audiologist clinic schedules.
  • Travel to external clinic locations as required.

About Chime Social Enterprise

As a social enterprise, Chime empowers its staff to not only enhance their work environment but also significantly influence the delivery of audiology services in the community. We have the flexibility to optimize our budget to ensure the highest quality of service for our patients, providing audiology care free at the point of delivery for individuals of all ages.

We offer:

  • A welcoming and supportive team environment.
  • Membership benefits with Perkbox, offering a variety of discounts.
  • Complimentary life insurance.
  • NHS Pension scheme.
  • Opportunities to engage in our employee development initiatives.
  • The chance to collaborate with a dynamic team.

We value candidates who align with our organizational principles:

C = Collaboration - partnering effectively for optimal outcomes.

H = Holistic - understanding the broader implications of our interactions.

I = Innovative - embracing new opportunities to fulfill our mission.

M = Motivated - dedicated to excellence in every situation.

E = Excellence - striving for the highest quality of service.

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