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Audiology Support Technician
3 months ago
Position Overview
Are you dedicated to enhancing the lives of individuals with hearing challenges? Join our innovative Audiology team at Chime Social Enterprise as a Technical Officer in Audiology. In this pivotal role, you will be instrumental in the upkeep and repair of hearing devices, delivering immediate assistance to patients, and ensuring the efficient operation of our audiology services.
This position provides an excellent opportunity to cultivate practical technical abilities, including programming digital hearing aids, fitting ear moulds, and performing otoscopy, all while making a significant difference in the lives of those with hearing impairments. You will interact with a diverse array of individuals, including those with physical or cognitive disabilities, dementia, or serious health conditions, making your work both demanding and profoundly fulfilling.
We seek a dependable, adaptable, and empathetic individual with exceptional communication and organizational skills, committed to maintaining the highest standards of patient care. If you are ready to embrace a role that is both rewarding and challenging, we welcome your interest.
Main Responsibilities
Key Duties and Responsibilities
- Perform routine assessments on the functionality of hearing aids.
- Execute basic programming of replacement digital hearing aids per audiologist specifications.
- Modify the shape of patient ear moulds using specialized equipment.
- Fit new ear moulds as necessary.
- Assist in the repair of In-the-ear hearing aids and bone-anchored hearing aids.
- Manage the postal service for hearing aid maintenance and battery distribution.
- Process and store ear mould impressions and ear moulds.
- Support the preparation of audiologist clinic schedules.
- Travel to various clinic locations as required.
About Chime
Chime Social Enterprise offers a unique opportunity for staff to influence their working environment and the delivery of audiology services in the community. We prioritize optimizing our budget to ensure high-quality, sustainable audiology services for patients of all ages.
We provide:
- A supportive and friendly team environment.
- Access to a range of discounts through our membership program.
- Complimentary life insurance.
- NHS Pension scheme.
- Opportunities for involvement in our employee engagement initiatives.
- A chance to work within a vibrant team.
We value candidates who align with our organizational principles:
- Collaboration: Working together for optimal outcomes.
- Holistic Approach: Understanding the broader implications of our interactions.
- Innovation: Embracing new opportunities to fulfill our mission.
- Motivation: Bringing our best to every situation.
- Excellence: Striving for the highest quality of service.
Job Purpose
To provide immediate care services for patients requiring routine maintenance of their hearing aids and to oversee the postal aspects of the service.
Key Working Relationships
The Technical Officer will be part of the audiological team, engaging with patients, families, and the broader healthcare community, ensuring effective communication and support.
Qualifications and Skills
Essential qualifications include a GCSE or equivalent in English and Maths, along with strong communication, IT, and problem-solving skills. A commitment to diversity and equality is also essential.
Join us in making a meaningful impact in the lives of those with hearing impairments.
