Reception Apprentice
3 weeks ago
Company Overview
SharpFutures is a Manchester-based social enterprise dedicated to fostering diverse talent within the television, film production, and creative digital industries. We provide a variety of training programs, apprenticeships, and paid employment opportunities, collaborating with employers to meet their recruitment and employment goals across numerous creative disciplines. Our expertise lies in identifying diverse talent and guiding them into the industry through our extensive network of clients via the SharpFutures POD agency.Role Overview
• Deliver outstanding customer service as part of our front-of-house reception team, catering to tenants, production crews, and general visitors.
• Ensure that all administrative tasks supporting the service are executed promptly and accurately, utilizing appropriate systems.
• Handle daily inquiries via telephone, written communication, and in-person interactions with clients, visitors, and the management team, demonstrating efficiency, flexibility, and professionalism.
• Oversee the Front of House Outlook email inbox, ensuring all queries are addressed swiftly and effectively while adhering to established processes.
• Manage the logistics of mail, deliveries, parking permits, site security, and related communications in accordance with building protocols.
• Responsibilities may also include basic cleaning and tidying of office and communal areas, as well as rearranging furniture as needed.
• Provide additional support for events organized by SharpFutures, engaging with the public, trainees, and staff members.
Candidate Profile
• Experience working with individuals and groups
• Dependable and trustworthy
• Flexible and adaptable
• Demonstrates personal resilience
• Detail-oriented
• Skilled in organizing systems and coordinating people
• Capable of quickly establishing professional relationships
• Service-oriented mindset
• Ability to lift and move furniture safely, with training and equipment provided, and additional assistance available upon request.
Educational Background
No formal educational qualifications are required.Additional Benefits
Enjoy 25 days of annual leave in addition to public holidays.-
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