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Apprentice Receptionist

4 months ago

Manchester, United Kingdom SharpFutures Full time

Company Bio

SharpFutures is a Manchester-based social enterprise (not for profit) that supports diverse talent into employment in the TV, Film production and creative digital sector, by offering a range of training courses, apprenticeships and paid employment placements. We work with Employers to assist them with their talent recruitment and employment objectives across a wide variety of creative skillsets. We are experts in recruiting diverse talent and supporting their journey into industry, providing opportunities through our network of clients via our SharpFutures POD agency.

Description

• Provide excellent customer service in our front of house reception team for tenants, production teams and general visitors.
• Ensure that administration supporting the service function is both timely and accurate with systems to support this.
• Manage daily telephone, written and in-person enquiries from clients, visitors and management team with efficiency, flexibility and professionalism.
• Manage the Front of House Outlook email inbox; ensuring that all queries are resolved quickly and efficiently, and that all processes are followed.
• Ensure that post, deliveries, parking passes, site security, communications and related activities are managed according to building requirements.
• Related activities are likely to include basic cleaning/tidying of office & community spaces, moving furniture etc.
• You will also provide ad-hoc support on events attended by or run by Sharpfutures training and agency teams with members of the public, trainees and staff.

Requirements

• Working with people and groups
• Reliable
• Adaptable
• Showing personal resilience
• Enjoys working with detail
• Organising systems and people
• Can build professional relationships quickly
• Is service-orientated
• Should be able to lift & move furniture - training & equipment will be provided so this can be done safely, and additional assistance can be requested.

Educational Requirements

There are no educational qualifications required

Additional Info

25 days holiday plus bank holidays