Apprentice Receptionist

2 months ago

Manchester, United Kingdom findajob.dwp Full time
SharpFutures in Manchester are recruiting for an Apprentice Receptionist.

The successful candidate will work towards their Level 2 Customer Service qualifications which will take approximately 17 months to complete.


Duties:

  • Provide excellent customer service in our front of house reception team for tenants, production teams and general visitors.
  • Ensure that administration supporting the service function is both timely and accurate with systems to support this.
  • Manage daily telephone, written and in-person enquiries from clients, visitors and management team with efficiency, flexibility and professionalism.
  • Manage the Front of House Outlook email inbox; ensuring that all queries are resolved quickly and efficiently, and that all processes are followed.
  • Ensure that post, deliveries, parking passes, site security, communications and related activities are managed according to building requirements.
  • Related activities are likely to include basic cleaning/tidying of office & community spaces, moving furniture etc.
  • You will also provide ad-hoc support on events attended by or run by Sharpfutures training and agency teams with members of the public, trainees and staff.

Requirements:

  • Working with people and groups
  • Reliable
  • Adaptable
  • Showing personal resilience
  • Enjoys working with detail
  • Organising systems and people
  • Can build professional relationships quickly
  • Is service-orientated
  • Should be able to lift & move furniture - training & equipment will be provided so this can be done safely, and additional assistance can be requested.

Grades:
There are no educational qualifications required.

Hours:
Monday - Friday, 9am - 5pm. 1 hour un-paid lunch. 35 hours per week

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