Compliance and Risk Management Professional
7 days ago
We are pleased to be working with one of the most progressive insurance networks operating in the UK today.
They have created 2 new roles where you will be based in their regional office.
Job Summary:
This role involves working closely with the Audit & Compliance Manager to ensure that all staff within the company, the network, and appointed representatives work within regulatory guidelines and best practices set out by the FCA.
You will be required to be in the office 5 days a week.
Key Responsibilities:
- Conduct audits on all areas of the business to ensure compliance with regulatory requirements.
- Create reports to provide feedback and enable compliance to be filtered through to all parts of the organization.
- Develop processes to ensure a smooth customer journey.
- Manage expressions of dissatisfaction and complaints before they are escalated.
- Lead by example and support staff to build relationships with brokers.
Business Requirements:
- Proficient in Excel, PowerPoint, and MS Outlook.
- Experience working within a regulated environment and a full understanding of the principles of TCF and Insurance Practice.
Required Skills and Attributes:
- Excellent time management and organizational skills and the ability to work in a fast-paced environment.
- Detail-oriented with strong analytical and problem-solving skills.
- Strong understanding of professional and industry standards and practices.
- Exceptional verbal and written communication and presentation skills.
- Solid technical ability to identify, create, and present data.
- Highly motivated with a strong work ethic and able to work independently and with minimal supervision.
- Ability to work collaboratively as a key member of a team.
- Customer service-focused with a high degree of professionalism.
Dependent on experience, the basic salary is from £20K to £25k with excellent additional staff benefits.
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