Senior Student Retention Officer

4 weeks ago


Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time
Senior Student Retention Officer

Role Purpose:

The Senior Student Retention Officer will play a critical role in ensuring the success of students at GBS Global Applied Knowledge. This involves working closely with the Head of Student Retention, Retention Managers, and Student Success Tutors to identify and support students who are at risk of not progressing or dropping out.

Main Responsibilities:

  • Monitor and support students who are at risk of not progressing or dropping out
  • Work closely with the Retention Managers to ensure that tasks are completed and students are receiving the necessary support
  • Coordinate with Student Success Tutors to ensure that students are receiving the best possible support
  • Improve campus attendance and engagement
  • Monitor SST performance and ensure that they are meeting their targets

Requirements:

  • Education to degree level or equivalent
  • Previous experience of working with students in higher education
  • Strong communication and interpersonal skills
  • Ability to plan and prioritise effectively
  • High level of computer literacy and proficiency in Microsoft Office

Other Information:

The successful candidate will be expected to demonstrate their commitment to GBS values and regulations, including equal opportunities policy, and to their Health and Safety responsibilities to ensure a safe and secure working environment for staff, students, and other visitors to the campus.



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