Student Retention Lead

2 weeks ago


Leeds, Leeds, United Kingdom GBS Global Applied Knowledge Full time
Job Summary

The Retention Manager will lead the Student Retention team in developing and implementing a comprehensive student retention strategy. The successful candidate will have a strong background in student engagement and retention, with experience in developing and managing policies and procedures to improve student outcomes.

Main Responsibilities
  • Develop and implement a student retention strategy that aligns with the institution's goals and objectives.
  • Lead the Student Retention team in delivering high-quality services to students.
  • Collaborate with academic departments and other stakeholders to ensure effective student engagement and retention.
  • Monitor and evaluate the effectiveness of the student retention strategy and make recommendations for improvement.
  • Provide leadership and guidance to the Senior Retention Officers and support them in leading their teams.
Requirements
  • At least 2 years of experience in student engagement and retention.
  • Strong communication and interpersonal skills.
  • Ability to plan and prioritize effectively to achieve objectives.
  • High level of computer literacy and proficiency in Microsoft Office and Excel.
  • Attention to detail and strong organizational skills.


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