Head of Caravan Sales Team

3 weeks ago


Skegness, Lincolnshire, United Kingdom Butlin's Full time
Position Overview

We are seeking a dedicated Caravan Sales Manager to become a vital part of our enthusiastic team at Butlin's.

Role Responsibilities

As the Caravan Sales Manager, you will report directly to the Head of Caravan Village and will be responsible for mentoring your team to connect with potential buyers, ensuring they have an unforgettable sales journey from initiation to completion.

This position requires a hands-on approach; in addition to guiding and supporting your team, you will actively drive sales and assist in closing deals when necessary. You will exemplify exceptional product knowledge, uphold a transparent sales methodology, and guarantee an outstanding customer experience.

With approximately 700 caravans and pitches available, you will assist new owners throughout the sales process, ensuring their new holiday home meets expectations.

You will also be responsible for collaborating with the marketing team to implement effective promotional strategies, ensuring that our inventory aligns with the preferences and budgets of potential buyers. Furthermore, you will explore opportunities to upgrade existing owners and maintain their long-term relationship with Butlin's.

Your role will include overseeing pitch retention on the park, with an annual retention goal. Achieving this will involve close collaboration with the Experience Manager and Facilities Manager to enhance demand for upgrades and foster long-term owner relationships.

Expectations will be high for both you and your team, so a proactive attitude and the ability to inspire and motivate your team to reach their goals are essential. You should also be prepared to lead by example and make sales as needed.

At Butlin's, we pride ourselves on offering the finest entertainment and facilities at any caravan park along the east coast. Therefore, a deep understanding and belief in our product is crucial.

Candidate Profile

We are looking for a passionate individual with substantial management experience in a caravan sales setting.

You should possess a warm and approachable demeanor, coupled with a commitment to ensuring every customer enjoys a remarkable experience with us. Integrity is paramount in this role, ensuring that every guest experiences a completely transparent sales process and leaves with a positive impression of Butlin's.

Strong communication skills are essential, as you will keep your team updated on the current financial status and outline plans and expectations for the upcoming months and year. Sales targets may be ambitious, so the ability to keep your team motivated and passionate about the experience we offer is vital.

You should be self-driven, with a robust work ethic and a proven history of achieving sales targets in this field.

As with all positions at Butlin's, while your experience and skills are valuable, your mindset, ability to learn swiftly, and passion for creating memorable experiences for our guests are equally important.

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