Manager of Caravan Sales Operations

4 weeks ago

Skegness, Lincolnshire, United Kingdom Butlin's Full time
Position Overview

We are seeking a dedicated Caravan Sales Manager to become a vital part of our enthusiastic team at Butlin's.

Role Responsibilities

As the Caravan Sales Manager, you will report directly to the Head of Caravan Village and will be responsible for guiding your team to connect with potential buyers, ensuring they receive an exceptional sales journey from beginning to end.

This position is highly interactive; in addition to mentoring and assisting your team, you will actively drive sales and support your team in closing deals when necessary. You will exemplify outstanding product knowledge, uphold a transparent sales process, and deliver an exceptional customer experience.

With approximately 700 caravans and pitches available, you will assist new owners throughout the sales process, ensuring their new holiday home meets their expectations.

You will also be responsible for collaborating with our marketing team to implement effective marketing strategies, ensuring our inventory aligns with the preferences and budgets of potential buyers. Additionally, you will explore opportunities to upgrade existing owners and maintain their relationship with Butlin's for years to come.

Your role will include overseeing pitch retention on the park, with an annual retention target to achieve. This will involve working closely with the Experience Manager and Facilities Manager to enhance demand for upgrades and foster long-term owner relationships.

Given the ambitious targets set for you and your team, a proactive attitude and the ability to inspire and motivate your team towards success are essential. You should also be prepared to lead by example and make sales independently when required.

At Butlin's, we pride ourselves on offering unparalleled entertainment and facilities at our caravan park, so a deep understanding and belief in our product is crucial.

Candidate Profile

We are looking for a passionate individual with substantial management experience in a caravan sales environment.

The ideal candidate will possess a warm and approachable demeanor, coupled with a commitment to ensuring every customer enjoys a remarkable experience with us. Integrity is paramount in this role, ensuring that every guest experiences a fully transparent sales process and leaves with a positive impression of Butlin's.

Strong communication skills are essential, as you will keep your team updated on the current financial landscape, along with strategic plans and expectations for the future. Given that sales targets may be challenging, your ability to keep your team motivated and passionate about the customer experience is vital.

Self-motivation, a robust work ethic, and a proven history of achieving sales targets in this sector are key attributes we seek.

As with all positions at Butlin's, while your experience and skills are important, your mindset, capacity for rapid learning, and enthusiasm for creating memorable experiences for our guests are equally valued.

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