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Claims Specialist

2 months ago

Exeter, Devon, United Kingdom Massenhove Recruitment Full time

Job Summary

Massenhove Recruitment is seeking a skilled Claims Handler to join our team. As a Claims Handler, you will be responsible for delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.

Key Responsibilities

  • Investigate the nature of professional liability claims, determine insurance policy coverage, and set strategy for resolution and insurer's reserves based on the most likely outcome.
  • Liaise closely with insureds and their insurance brokers in accordance with our insurer client's brand values to forge strong commercial relationships.
  • Work closely with lawyers in our Financial & Professional Risks team and escalate matters as appropriate with our insurer client.
  • Keep the insured and broker informed both verbally and in writing of the status of the claim in accordance with client service level agreements.
  • Carry out claims management proactively and efficiently.

Requirements

  • Previous experience of dealing with claims in an FCA regulated environment would be an advantage but is not essential.
  • Experienced in dealing with claims handling (pre-litigation) aspects of a file.
  • Previous experience of defending insurance claims.
  • Professional indemnity experience, especially handling solicitors claims.
  • Strong legal and analytical skills to assess the merits of any claim and understand the liabilities of insured clients.