Claims Resolution Specialist

4 weeks ago


Exeter, Devon, United Kingdom Browne Jacobson Full time

About the Role

We are seeking a skilled Claims Resolution Specialist to join our Finance and Professional Risk team at Browne Jacobson. As a Claims Resolution Specialist, you will play a critical role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.

Key Responsibilities

  • Investigate the nature of professional liability claims, determine insurance policy coverage, and set strategy for resolution and insurer reserves based on the most likely outcome.
  • Liaise closely with insureds and their insurance broker in accordance with our insurer client's brand values to forge strong commercial relationships.
  • Work closely with lawyers in our Financial & Professional Risks team and escalate matters as appropriate with our insurer client.
  • Update computer and paper records with details of the claim.
  • Keep the insured and broker informed verbally and in writing of the status of the claim in accordance with client service level agreements.
  • Carry out claims management proactively and efficiently.

Requirements

  • Familiarity with Microsoft Office, including Word, Excel, and Outlook.
  • Advanced keyboard skills and the ability to produce own correspondence and documentation.
  • Professional indemnity experience, especially handling solicitors claims.
  • Experience in dealing with claims handling (pre-litigation) aspects of a file.
  • Previous experience of defending insurance claims.
  • Previous experience of dealing with claims in an FCA regulated environment would be an advantage but is not essential.

Person Specification

  • Degree (or insurance qualifications) preferred.
  • Strong legal and analytical skills to assess the merits of any claim and understand the liabilities of insured clients.
  • The ability to work efficiently and methodically to effectively manage your caseload and use your own initiative.
  • A willingness and ability to learn, given the law changes on a daily basis and keeping abreast of new case law and groundbreaking decisions gives us an advantage when defending claims.
  • Confidence, drive, and ambition.
  • Excellent interpersonal skills and confidence in taking decisions.


  • Exeter, Devon, United Kingdom Browne Jacobson Full time

    Job DescriptionBrowne Jacobson is a UK-based law firm with an international reach, offering a unique blend of business and social expertise. As a Claims Resolution Specialist, you will play a crucial role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.Key...


  • Exeter, Devon, United Kingdom Browne Jacobson Full time

    Job DescriptionBrowne Jacobson is a UK-based law firm with an international reach, offering a unique blend of business and social expertise. As a Claims Resolution Specialist, you will play a crucial role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.Key...


  • Exeter, Devon, United Kingdom Browne Jacobson Full time

    About the RoleWe are seeking a skilled Claims Handler to join our Finance and Professional Risk team at Browne Jacobson. As a Claims Handler, you will play a crucial role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.Key ResponsibilitiesInvestigate the nature of...


  • Exeter, Devon, United Kingdom Exchange Street Claims & Financial Services Full time

    Job Title: Liability Claims HandlerWe are seeking a skilled Liability Claims Handler to join our team at Exchange Street Claims & Financial Services. As a Liability Claims Handler, you will be responsible for handling a portfolio of EL / PL claims on an 'investigate only' basis, working from home and operating throughout the South West region. You will...


  • Exeter, Devon, United Kingdom Additional Resources Full time

    Job Title: Personal Injury Solicitor/Executive - Dispute Resolution SpecialistJob Summary: We are seeking a highly skilled Personal Injury Solicitor/Executive to join our Dispute Resolution team. The ideal candidate will have a proven track record in managing a varied caseload, including RTAs, employers' liability, and public liability claims.Key...


  • Exeter, Devon, United Kingdom Thrifty Car & Van Rental Careers Full time

    Job Title: Insurance Claims SpecialistAt Thrifty Car & Van Rental Careers, we are seeking an Insurance Claims Specialist to join our team. As an Insurance Claims Specialist, you will be responsible for assessing and determining whether the damage incurred during a rental is chargeable to the customer or the client's insurance company.Key...


  • Exeter, Devon, United Kingdom Jobit Full time

    Job Title: Senior Legal Professional - Dispute ResolutionJob Description:We are seeking an experienced Senior Legal Professional to join our Dispute Resolution team. As a Senior Legal Professional, you will be responsible for managing a varied caseload, including RTAs, employers liability, and public liability claims.Key Responsibilities:Manage a caseload of...


  • Exeter, Devon, United Kingdom Forward Leeds Full time

    Job Title: Conflict Resolution SpecialistWe are seeking a skilled Conflict Resolution Specialist to join our team at Forward Leeds. As a Conflict Resolution Specialist, you will work closely with our community services to tackle poverty and disadvantage in communities, focusing on mental health, drug and alcohol, housing, and related support.The successful...


  • Exeter, Devon, United Kingdom Solus Accident Repair Centres Full time

    Job OverviewWe are seeking a skilled Motor Claims Specialist to join our team at Solus Accident Repair Centres. As a Motor Claims Specialist, you will be responsible for preserving consistency and delivering exceptional customer service across our market-leading business and strategic partners.Key ResponsibilitiesOur Motor Claims Specialist will deal with...


  • Exeter, Devon, United Kingdom Ad Warrior Ltd Full time

    About the Role:We are seeking a skilled and patient individual to join our Contact Resolution Centre as a Contact Resolution Specialist. As a key member of our team, you will play a critical role in responding to emergency and non-emergency calls within Devon and Cornwall.Key Responsibilities:Respond to calls in a friendly and professional manner.Provide...


  • Exeter, Devon, United Kingdom Dorset Police Full time

    Role Overview:We are seeking a highly skilled and empathetic Contact Resolution Specialist to join our team at Devon & Cornwall Police. As a key member of our Contact Resolution Centre, you will be responsible for handling emergency and non-emergency calls with professionalism, patience, and a customer-centric approach.Key Responsibilities:Respond to calls...


  • Exeter, Devon, United Kingdom Gilbert Stephens Full time

    Gilbert Stephens is a thriving law firm based in the heart of Devon, with a reputation built up over 100 years of serving local communities. Our culture is centered on our people and clients, with six offices across Exeter, Crediton, Budleigh Salterton, Sidmouth, Ottery St Mary, and Okehampton. We offer a competitive salary and are looking for an experienced...


  • Exeter, Devon, United Kingdom Additional Resources Full time

    Company OverviewAn esteemed law firm is seeking a highly skilled Senior Litigation Specialist to join their dispute resolution team. This role presents an exceptional opportunity for a seasoned professional to utilize their expertise and contribute to the firm's continued success.


  • Exeter, Devon, United Kingdom Gilbert Stephens Solicitors Full time

    We are seeking an experienced litigation solicitor to take on a challenging role at Gilbert Stephens Solicitors.About UsGilbert Stephens Solicitors is a leading law firm dedicated to providing exceptional legal services in civil dispute resolution. Our team of expert lawyers has extensive experience in handling complex cases, and we are committed to...

  • Litigation Solicitor

    4 weeks ago


    Exeter, Devon, United Kingdom Legal Southwest Full time

    We are seeking an experienced Litigation Solicitor to join our client's team in Exeter. The ideal candidate will have a strong background in civil dispute work, with a focus on property, contentious probate claims, and partnership disputes.The successful candidate will provide legal advice and representation in traditional chancery practice areas, including...


  • Exeter, Devon, United Kingdom Exchange Street Executive Search Full time

    We are seeking a Liability Adjuster to handle a portfolio of EL / PL claims on an 'investigate only' basis, working from home and operating throughout the South West region. The ideal candidate will be Cert / Dip CII qualified, with a minimum of 1-3 years Liability Claims Handling experience.Key Responsibilities:Handle a portfolio of EL / PL claims on an...


  • Exeter, Devon, United Kingdom Chadwick Nott Full time

    About the OpportunityThis role offers a unique chance to join the Exeter office of Chadwick Nott, a forward-thinking law firm. As a Dispute Resolution Partner, you will be part of a corporate management structure with no formal billing targets or periodical appraisals.Key ResponsibilitiesManage all aspects of disputes, including arbitration and mediation,...


  • Exeter, Devon, United Kingdom Jobit Full time

    Job OverviewA reputable law firm is seeking an experienced Personal Injury Solicitor/Legal Executive to join their dynamic team.About the RoleThis full-time position offers a competitive salary, ranging from £45,000 to £60,000 per annum, depending on experience and qualifications.Key ResponsibilitiesThe successful candidate will be responsible for managing...


  • Exeter, Devon, United Kingdom Thrifty Car & Van Rental Full time

    Job title: Insurance AdministratorLocation: Thrifty Car & Van Rental Exeter Head OfficeHours: 37.5 hours per weekSalary: £22,380.93 per annumBenefits:30 days holiday (including bank holidays)Company pension schemeEmployee discounted schemeFunded Summer and Christmas eventsCycle to work schemesDiscounted car hire ratesRole overview:As an Insurance...


  • Exeter, Devon, United Kingdom Solus Accident Repair Centres Full time

    About the Role:Solus Accident Repair Centres is seeking an experienced Motor Engineer to join our team. As a Motor Engineer, you will be responsible for inspecting and appraising motor vehicles, ensuring that our customers receive the best possible service.Responsibilities:Key responsibilities include:Conducting thorough inspections of motor vehicles to...