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Customer Service Specialist

2 months ago

Tunbridge Wells, Kent, United Kingdom ZipRecruiter Full time
Job Description

Field Service Engineer, Medical Systems

We are seeking a skilled biomedical or medical engineer to join our team as a Field Service Engineer, Medical Systems. This is an excellent opportunity for career development in a market-leading manufacturer.

Key Responsibilities:

  • Perform planned preventative maintenance, service, and repair of technologically innovative patient ventilators, patient monitors, critical care systems, and anaesthesia delivery systems.
  • Ensure the highest levels of customer service are maintained at all times.
  • Provide technical support and training to customers and internal teams.
  • Collaborate with cross-functional teams to resolve complex technical issues.

Requirements:

  • A competent background in a customer-facing field service engineering capacity gained within a high-value capital equipment environment.
  • A qualification in engineering, electronics, or a science-based subject to a minimum of ONC level.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.

About the Company:

We are a world-leading supplier of medical equipment, employing over 20,000 people and represented in 120 countries. Our commitment to research and development, customer service, and good people is fundamental to our future success.