Service Excellence Specialist
2 months ago
As a Service Excellence Specialist at beBee Professionals, you will play a critical role in delivering exceptional customer experiences. You will be responsible for handling customer inquiries, providing product information, and resolving issues in a timely and efficient manner.
Key Responsibilities:
- Handle customer inquiries and resolve issues via phone, email, and chat.
- Provide accurate and timely information to customers.
- Work collaboratively with other departments to ensure customer satisfaction.
- Assist with administrative tasks as needed.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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1 day ago
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Technical Field Services Expert
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