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Reception Supervisor

2 months ago

Bristol, Bristol, United Kingdom Leonardo Bristol City Full time

About the Role

We are seeking a highly motivated and experienced Reception Supervisor to join our team at Leonardo Bristol City. As a key member of our Front Office team, you will be responsible for ensuring that all guests have a memorable experience with us.

Key Responsibilities

  • Supervise the Front Office operations and inspire a vibrant team to exceed guests' expectations.
  • Coach and train new team members to ensure they have the skills and knowledge to provide exceptional customer service.
  • Work well in a fast-paced environment and be able to think on your feet to resolve any issues that may arise.
  • Be a people's person and make each day fun and engaging for the team.
  • Have top-notch organisational skills and be able to manage multiple tasks and priorities.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing job-related training programmes with clear paths for progression.
  • Access to the Company Pension Scheme, Life Assurance and Wellbeing Support.
  • A fun and dynamic work environment with a team of like-minded individuals.

Requirements

  • Previous experience in a supervisory or management role in a hospitality environment.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and as part of a team.
  • Highly organised and able to manage multiple tasks and priorities.

About Us

Leonardo Bristol City is a leading hotel group with over 270 hotels across the UK and Europe. We are committed to providing exceptional customer service and creating memorable experiences for our guests.