Commercial Account Handler

6 days ago


Cardiff, Cardiff, United Kingdom Howden Full time
About the Role

We are seeking a highly skilled and motivated Commercial Account Handler to join our team at Howden. As a key member of our Commercial team, you will be responsible for building and maintaining strong relationships with clients, ensuring excellent customer service, and driving business growth.

Key Responsibilities
  • Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their requirements.
  • Work closely with internal stakeholders to ensure seamless communication and collaboration, driving business growth and achieving sales targets.
  • Review and analyze client documentation, ensuring accuracy and completeness to support the quoting process.
  • Assist in achieving high levels of renewal retention, while exceeding customer expectations and meeting regulatory requirements.
  • Process data promptly and accurately on relevant systems to support client service, internal process execution, and informed analysis.
What We Offer

We believe in providing a supportive and inclusive work environment, where our employees can thrive and grow. As a Commercial Account Handler at Howden, you can expect:

  • A competitive salary and benefits package, including 22 days holiday (plus bank holidays), increasing through length of service.
  • A contributory pension scheme, with 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
  • Access to a range of lifestyle and financial benefits, including discounts on gym membership, salary sacrifice schemes, and access to discounted personal health policies.
  • A range of training and development opportunities, to support your career growth and professional qualifications.
Our Culture

We value diversity and inclusivity at Howden, and are committed to creating a work environment that is supportive and inclusive. Our culture is built on three core values:

  • We support each other in the small everyday moments and the bigger challenges.
  • We are determined to make a positive difference at work and beyond.
  • We value diversity and inclusivity, and are committed to creating a work environment that is supportive and inclusive.
How to Apply

If you are a motivated and experienced Commercial Account Handler, looking for a new challenge, please submit your application. We look forward to hearing from you.



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