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Customer Service Representative

2 months ago

Stockport, Stockport, United Kingdom Three UK Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Advisor at Three UK. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service to our customers, responding to their queries and resolving any issues in a timely and professional manner.
  • Sales Support: Assist customers with their purchases, providing information on our products and services, and promoting our offers and promotions.
  • Store Operations: Contribute to the smooth operation of the store, maintaining a clean and organized store environment, and adhering to company policies and procedures.
Requirements
  • Experience: Previous experience in a customer-facing role, preferably in a retail environment.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Teamwork: A willingness to work as part of a team, supporting colleagues and contributing to the success of the store.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a bonus scheme and opportunities for career development.
  • Training and Development: Ongoing training and development opportunities, to help you achieve your career goals.
  • Perks: Access to our Perks at Work scheme, offering discounts and rewards on a range of products and services.