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Operations and Human Resources Coordinator

2 months ago

West London, United Kingdom Japan Centre Full time

Company: Japan Centre

Job Title: Operations & HR Assistant

Location: Primarily in Central London, with responsibilities extending to various locations.

Salary: £27,000 to £31,000 based on experience

Working Hours: Full-time, with flexible scheduling including weekends and evenings

Overview:

We are looking for a detail-oriented and proactive Operations & HR Assistant to support the Operations & HR Director at Japan Centre, a prominent Japanese culinary establishment with multiple branches. This position encompasses a variety of administrative duties, recruitment activities, project management, and employee-focused programs to facilitate efficient operations and enhance the employee experience.

Key Responsibilities:

Administrative Support:

  • Oversee calendars and coordinate meetings for the Operations & HR Director.
  • Prepare meeting agendas, document minutes, and track follow-up actions for various meetings.
  • Manage payroll processing using the designated platform.
  • Compile and distribute Food Safety and Health & Safety reports.
  • Maintain the company’s allergy information system.
  • Lead Food Safety and allergy awareness discussions.
  • Document and report incidents related to food safety and health.
  • Handle various forms of correspondence, including emails and phone inquiries.
  • Organize travel logistics and prepare expense documentation.

Project Coordination:

  • Assist in the planning and implementation of operational projects across our locations, including new openings and training programs.
  • Monitor project timelines, budgets, and deliverables.
  • Collect data and generate reports to assess project outcomes and identify improvement opportunities.

People Initiatives:

  • Support recruitment processes by advertising job vacancies, reviewing applications, and scheduling interviews.
  • Manage the recruitment platform.
  • Coordinate onboarding and training sessions for new hires.
  • Prepare employment contracts and job descriptions.
  • Maintain employee records and ensure adherence to company policies.
  • Organize employee engagement initiatives, such as team-building activities.

Additional Responsibilities:

  • Conduct research and analyze data to aid in decision-making.
  • Prepare presentations and other communication materials.
  • Perform additional tasks as required, which may vary by location.

Qualifications:

Experience:

  • 1-2 years of experience in administrative or project coordination roles, preferably in a hospitality or retail setting.
  • Experience in HR or recruitment is a plus.

Skills:

  • Exceptional organizational and time management abilities, with a knack for prioritizing tasks.
  • Strong communication and interpersonal skills, capable of engaging with diverse teams.
  • Proficient in Google Suite (Docs, Sheets, Slides) and experienced in data analysis.
  • Able to work independently as well as collaboratively.
  • Interest in Japanese cuisine and culture is advantageous.

Benefits:

  • Company-sponsored training programs
  • Complimentary staff meals during shifts
  • Employee discounts at partner establishments
  • Opportunity to work across various locations.

Application Process:
Please submit your CV and a cover letter detailing your relevant experience and interest in this role, emphasizing any background in multi-unit operations or diverse retail/hospitality environments.