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Customer Service Representative
2 months ago
At GLL, we're looking for a talented Customer Service Advisor to join our team at St Ives Leisure Centre. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer service and ensuring that every visitor has a positive experience.
Key Responsibilities:
- Provide a warm and welcoming service to customers, responding to their queries and resolving any issues promptly.
- Process transactions, including setting up direct debits and handling cash.
- Convert customer enquiries into memberships, promoting our services and products.
- Work collaboratively with the team to achieve sales targets and provide excellent customer service.
- Contribute to the upkeep and maintenance of the leisure centre, ensuring a clean and safe environment for customers.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A fun and supportive work environment.
- Discounted gym membership for you and your partner.
- Exclusive discounts on our villas in Portugal and ski chalets in Bulgaria.
- Health assurance and career pathways.
About GLL:
GLL is a charitable social enterprise owned by its staff, providing a range of benefits and opportunities for our employees. We're committed to delivering exceptional customer service and creating a positive experience for our customers.
