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Move Manager

2 months ago


Kings Langley, Hertfordshire, United Kingdom Pickfords Full time
Job Summary

We are seeking a highly organized and customer-focused Move Manager to join our dynamic Government Contracts team at Pickfords. As a key member of our team, you will be responsible for overseeing and managing the movement of personal effects worldwide, ensuring exceptional customer service and delivering to quality standards.

Key Responsibilities:
  • Customer Service: Provide advice and information to corporate customers, maintaining continuous communication with all parties throughout the move.
  • Move Coordination: Take charge of complete door-to-door services for each posting, ensuring a smooth and hassle-free experience for our clients.
  • Financial Management: Handle financial aspects of each file according to contracted rates and specifications, ensuring transparency and accuracy.
  • Operational Efficiency: Manage financial and operational processes efficiently through our cutting-edge operational system, Navision.
  • Quality Assurance: Collect valuable customer feedback to continuously improve our services and exceed expectations.
  • Team Collaboration: Collaborate closely with our extensive agent network and internal departments to meet operational needs seamlessly.
Requirements:
  • Strong organizational skills and ability to adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proactive and flexible approach to delivering results.