Move Coordinator

1 month ago


Kings Langley, Hertfordshire, United Kingdom Pickfords Full time

Job Title: Move Manager

Location: Kings Langley, Hertfordshire

Pickfords is seeking a dedicated professional with a passion for customer service to fill the role of Move Manager in our dynamic Government Contracts team. The ideal candidate will possess strong organisational skills, adaptability, and the ability to collaborate effectively as a team player.

The Move Manager will be responsible for overseeing and managing the movement of personal effects worldwide, with a strong focus on customer service and delivering to quality standards. This will involve providing advice and information to corporate customers, maintaining continuous communication with all parties throughout the move, and recording and tracking move progress using our operating system.

The successful candidate will be proactive and flexible, with a strong commitment to delivering excellent results. Key responsibilities will include:

  • Managing complete door-to-door services for each posting, ensuring a smooth and hassle-free experience for clients.
  • Delivering exceptional customer service in line with KPIs and contractual requirements.
  • Collaborating closely with our extensive agent network and internal departments to meet operational needs.
  • Managing financial and operational processes efficiently through our cutting-edge operational system, Navision.
  • Handling financial aspects of each file according to contracted rates and specifications.
  • Collecting valuable customer feedback to continuously improve our services.
  • Undertaking additional administrative duties as required.

Pickfords is committed to excellence and is seeking a talented individual to join our team. If you are a motivated and customer-focused professional, we encourage you to apply for this exciting opportunity.


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