Residences Concierge Assistant Supervisor

1 week ago


London, Greater London, United Kingdom The Peninsula London Full time
Job Summary

The Peninsula London is seeking a highly skilled Residences Concierge Assistant Supervisor to provide exceptional service to our esteemed residents.

Key Responsibilities
  • Assist residents with various services related to their apartments, ensuring a seamless and luxurious experience.
  • Support the concierge team in delivering exceptional service, anticipating and exceeding residents' expectations.
  • Handle residents' requests and concerns in a professional and courteous manner.
Requirements
  • Minimum 3 years of experience in a hospitality or residential environment, with a proven track record of delivering exceptional service.
  • Excellent command of the English language, with confident communication skills and the ability to interact with residents from diverse backgrounds.
  • Computer literacy, with problem-solving and multitasking skills to effectively manage multiple tasks and priorities.
  • UK driving license and experience driving luxury vehicles.
Benefits
  • Competitive salary package, including a generous service charge and enhanced pension plan contribution.
  • Comprehensive medical cash plans, including optical and dental coverage, as well as an enhanced maternity and paternity leave plan.
  • Access to state-of-the-art facilities, including a gym, fitness classes, relaxation room, and more.
  • Colleague restaurant with healthy food options and on-site occupational health and safety nurse.
  • High street and online shopping discounts, rewards and recognition initiatives, and dry cleaning for uniforms.


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