Night Concierge

6 days ago


London, Greater London, United Kingdom Rendall & Rittner Full time

Exciting Opportunity in Property Management

Rendall & Rittner, a leading Residential Leasehold Property Management company, is seeking a skilled Concierge to join their team. This is a fantastic career opportunity with a competitive package.

Position: Night Concierge

Location: West London

Working Hours: 4 on, 4 off

Salary: £27,030 per annum (depending on experience)

Contract: A permanent position offering stability and room for growth.

Why Rendall & Rittner:

Award-Winning: Join a renowned company known for delivering exceptional property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with comprehensive training programs.

Perks and Benefits: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Team Spirit: Be part of a collaborative work environment where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Employee Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Key Responsibilities:

  • Deliver exceptional customer service, creating a positive and safe environment for residents, guests, and the team.
  • Expertly handle customer inquiries, manage complaints, and work safely.
  • Build strong working relationships with residents, guests, and external contractors.
  • Proactively seek opportunities to drive the performance of the development.

Requirements:

  • Passionate about creating a positive and safe environment for residents, guests, and the team.
  • Expert in customer service, using this expertise to lead, engage, and inspire others.
  • Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
  • Values and supports the team, building strong working relationships with residents, guests, and external contractors.
  • Has a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

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