Residences Concierge Assistant Supervisor

2 months ago


London, Greater London, United Kingdom The Peninsula London Full time
Job Summary

The Peninsula London is seeking a highly skilled Residences Concierge Assistant Supervisor to provide exceptional service to our esteemed residents.

Key Responsibilities
  • Assist residents with various services related to their apartments, ensuring a seamless and luxurious experience.
  • Support the concierge team in delivering top-notch service, anticipating and exceeding residents' expectations.
  • Handle residents' requests with efficiency and professionalism, maintaining a high level of customer satisfaction.
Requirements
  • Minimum 3 years of experience in a hospitality or residential environment, with a proven track record of delivering exceptional service.
  • Excellent command of the English language, with confident communication skills and the ability to effectively interact with residents and colleagues.
  • Computer literacy, with strong problem-solving and multitasking skills to manage multiple tasks and priorities.
  • UK driving license and experience driving luxury vehicles, with a focus on safety and discretion.
Benefits
  • Competitive salary package, including a generous service charge and enhanced pension plan contribution.
  • Comprehensive medical cash plans, including optical and dental coverage, as well as an enhanced maternity and paternity leave plan.
  • Access to state-of-the-art facilities, including a gym, fitness classes, relaxation room, and more, promoting a healthy work-life balance.
  • Colleague restaurant with healthy food options, on-site occupational health and safety nurse, and dry cleaning services for uniforms.
About The Peninsula London

Located in the heart of Belgravia, The Peninsula London occupies one of the city's most prestigious addresses, offering world-class restaurants, luxury retail arcade, and more. As a member of our team, you will be part of a dynamic and award-winning group, working alongside a highly experienced team to deliver exceptional service to our residents and guests.



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