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Residences Concierge Assistant Supervisor

2 months ago

London, Greater London, United Kingdom The Peninsula London Full time
Residences Concierge Assistant Supervisor

The Peninsula London is seeking a highly skilled Residences Concierge Assistant Supervisor to provide exceptional service to our residents.

Key Responsibilities
  • Assist residents with services related to their apartments, ensuring seamless delivery of luxury experiences.
  • Support the concierge team in delivering exceptional service, anticipating residents' needs, and exceeding their expectations.
  • Handle telephone, email, and in-person requests, providing detailed information on concierge services.
  • Collaborate with the team to maintain the highest standards of service quality and resident satisfaction.
Requirements
  • Minimum 3 years of experience in hospitality or residential environments.
  • Excellent command of the English language, with confident communication skills.
  • Computer literate, with problem-solving and multitasking skills.
  • UK driving license and experience driving luxury cars.
Benefits
  • Excellent salary package, including a generous service charge.
  • Life insurance and enhanced company contribution to the pension plan.
  • Medical cash plans, including optical and dental coverage.
  • Enhanced maternity and paternity leave plan.
  • State-of-the-art heart of house facilities, including a gym, fitness classes, and relaxation room.
  • Colleague restaurant with healthy and balanced 24/7 food offerings.
  • On-site occupational health and safety nurse and wellbeing education sessions.

The Peninsula London offers a unique work environment, with a focus on delivering exceptional service and creating memorable experiences for our residents. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.