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Residences Concierge Assistant

1 month ago

London, Greater London, United Kingdom The Peninsula London Full time

The Peninsula London is seeking a skilled Residences Concierge Assistant to provide exceptional service to our residents. This role involves assisting residents with various services, supervising the concierge team, and ensuring compliance with departmental standards.

Key Responsibilities:

  • Assist residents with obtaining services related to their apartments, in accordance with the lease and contractual arrangements.
  • Support the team in delivering concierge services, including manual and administrative tasks.
  • Handle resident inquiries and requests, providing detailed information on traditional concierge services.
  • Park cars when required.

Requirements:

  • Minimum 1-2 years of experience in hospitality or a residential environment.
  • Excellent command of the English language, with confident communication skills.
  • Computer literacy, problem-solving, and multitasking skills.
  • UK driving license and experience driving luxury cars.

Benefits:

  • Excellent salary package.
  • Generous service charge distributed equitably to all colleagues.
  • Life insurance.
  • Enhanced company contribution on pension plan.

Wellbeing and Lifestyle:

  • State-of-the-art heart of house facilities, including a gym, fitness classes, relaxation room, and nursing mothers' room.
  • Colleague restaurant with healthy and balanced 24/7 food offerings.
  • On-site occupational health and safety nurse and wellbeing education sessions.

Other Perks:

  • High street and online shopping discounts.
  • Rewards and recognition initiatives.
  • Dry cleaning for uniforms and work attire.

The Peninsula London is an ideal place to work, with its prestigious address, luxurious facilities, and award-winning team. If you are a motivated and skilled individual, we encourage you to apply for this exciting opportunity.