Residences Concierge Assistant Supervisor

3 weeks ago

London, Greater London, United Kingdom The Peninsula London Full time
Residences Concierge Assistant Supervisor

The Peninsula London is seeking a highly skilled Residences Concierge Assistant Supervisor to provide exceptional service to our residents.

Key Responsibilities
  • Assist residents with services related to their apartments, ensuring seamless delivery of luxury experiences.
  • Support the concierge team in delivering exceptional service, anticipating residents' needs, and exceeding their expectations.
  • Handle inquiries, requests, and concerns from residents, providing detailed information and solutions.
  • Collaborate with the concierge team to ensure efficient service delivery, maintaining high standards of quality and attention to detail.
Requirements
  • Minimum 3 years of experience in hospitality or residential environments, with a proven track record of delivering exceptional service.
  • Excellent command of the English language, with confident communication skills and a second language an advantage.
  • Computer literate, with problem-solving and multitasking skills, and a valid UK driving license.
Benefits
  • Competitive salary package, including a generous service charge and life insurance.
  • Enhanced company contribution to pension plan, medical cash plans, and enhanced maternity and paternity leave plan.
  • State-of-the-art facilities, including a gym, fitness classes, relaxation room, and colleague restaurant with healthy food options.
  • High street and online shopping discounts, rewards and recognition initiatives, and dry cleaning for uniforms and work attire.

The Peninsula London offers a unique opportunity to work in a luxury environment, providing exceptional service to our residents and exceeding their expectations. If you are a highly skilled and motivated individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.

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