Residences Concierge Assistant Supervisor

4 weeks ago

London, Greater London, United Kingdom The Peninsula London Full time
Residences Concierge Assistant Supervisor

The Peninsula London is seeking a highly skilled Residences Concierge Assistant Supervisor to provide exceptional service to our residents.

Key Responsibilities
  • Assist residents with services related to their apartments, ensuring seamless delivery of luxury experiences.
  • Support the concierge team in delivering exceptional service, anticipating residents' needs, and exceeding their expectations.
  • Handle inquiries, requests, and concerns from residents, providing detailed information and solutions.
  • Collaborate with the concierge team to maintain high standards of service, ensuring a luxurious and personalized experience for residents.
Requirements
  • Minimum 3 years of experience in hospitality or residential environments.
  • Excellent command of the English language, with confident communication skills.
  • Computer literate, with problem-solving and multitasking skills.
  • UK driving license and experience driving luxury cars.
Benefits
  • Excellent salary package, including a generous service charge.
  • Life insurance and enhanced company contribution to pension plans.
  • Medical cash plans, including optical and dental coverage.
  • Enhanced maternity and paternity leave plan.
  • State-of-the-art heart of house facilities, including a gym, fitness classes, and relaxation room.
  • Colleague restaurant with healthy and balanced 24/7 food offerings.
  • On-site occupational health and safety nurse and wellbeing education sessions.

The Peninsula London offers a unique and luxurious work environment, with a prestigious address in the heart of Belgravia. Our newly built hotel and residences provide an exceptional opportunity to join a high-profile team and deliver world-class service to our residents.

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